BlueRush Inc., an emerging personalized video software as a service (SaaS) company, is pleased to announce its partnership with Doxim, a leading provider of customer communications management (CCM) and engagement technologies. serving the financial and regulated markets.
âDoxim is a great partner for BlueRush,â said Steve taylor, CEO, BlueRush. âDoxim is committed to delivering innovative and high-value solutions to its customers and we are delighted to assist them in their mission of turning statements and notifications into compelling customer experiences that drive results. “
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Doxim will integrate IndiVideo interactive personalized video into the larger Doxim CCM platform, to deliver personalized digital customer experiences, such as interactive statements, invoices, policies or reports, that deliver visual engagement and time interactivity. real.
âDoxim customers are looking for ways to deliver personalized and engaging digital experiences that can simplify complex information, motivate customers to explore upsell options, and drive conversions and revenue. Doxim CCM Interactive Video will provide them with an innovative and scalable method to engage their customers, through data-driven video experiences, âsaid Olga Zakharenkava, SVP Product Management, Doxim.
This partnership will help BlueRush further solidify its position in the customer communications management space, as the Company continues to build a strong network of partners from major CCM vendors.
BlueRush develops and markets IndiVideo â¢, an award-winning, disruptive, interactive personalized video platform that drives return on investment throughout the customer lifecycle, from increased conversions to more engaging customer feedback and service. IndiVideo enables BlueRush customers to capture knowledge and data from their customers’ video interaction, creating compelling new customer information driven by data.
Doxim is a customer communications and engagement management technology company serving the financial and regulated markets, providing omnichannel document and payment solutions that transform experiences to strengthen engagement across the lifecycle. The Doxim platform helps customers communicate reliably and efficiently, improve cross-sell and up-sell opportunities, and increase loyalty and wallet share through personalized communications and easy-to-use payment processes. . The platform addresses key challenges of digitization, operational efficiency and customer experience with its suite of integrated, out-of-the-box SaaS software and technology solutions.
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