How can you ensure that your company’s communication is structurally sound?



by Intercity

The construction industry continues to face unexpected delays and issues due to the pandemic, during which 80% of businesses had to postpone or cancel projects. Now, companies in the construction industry are working with tighter budgets, leaving little room for miscommunication to disrupt or delay projects.

With managing different projects, people and payments, managing your IT can fall to the bottom of the pile. However, technology is your greatest asset in maximizing your team’s productivity, as well as helping you reduce the costs currently spent on training and equipment to meet those tight budgets.

We caught up with one of our clients who both weathered the pandemic and thrived despite it to discuss how IT solutions helped him get there. Their case truly shows how construction companies currently facing the uncertainties of a recession and the continued repercussions of the pandemic can use a managed service provider (MSP) as a solid foundation on which to build their business.

Rental Mabey

Over the past eight years, Intercity has worked closely with Mabey Hire, which helps construction and infrastructure clients deliver projects faster, safer and more efficiently, with expert engineers who digitally design and deliver modular bridge solutions and temporary works across the UK.

Mabey Hire wanted to ensure that all of her colleagues were connected and able to work collaboratively wherever they were, a need that most companies in the construction industry will recognize. He also wanted to find a solution that could centralize and consolidate all telephony solutions and provide more bandwidth to support the modernization of the company, while maintaining the quality necessary for VoIP (Voice over Internet Protocol).

This is where Intercity came in. Intercity provided 250 handsets to Mabey Hire, enabling them to stay connected between offices and sites. Additionally, the Multi-Protocol Label Switching (MPLS) solution connects each of the company’s 15 locations and allows files and data to be sent over a private network quickly and securely. Through our ongoing partnership, Intercity has contributed to the intrinsic design of Mabey Hire’s network, leading to its optimized communication and fast SLAs that allow the business to operate at its most efficient level.

The MSP as the keystone of your business

The Project Management Institute found that only 37% of construction projects with minimal communication were successfully completed on time. By unifying your communications and having an MSP take care of your day-to-day IT functions, you prevent your business from being hampered by this lack of connectivity. An MSP can ensure reliable communication in this uncertain climate, and your team can focus on completing projects without having to worry about the IT issues that come with them.

But don’t just take our word for it. Paul Uttley, Head of IT, Business Systems and BI at Mabey Hire, said: “We are now entering a new network and security design that is both scalable and cost effective and will support our business. in its mission – to help our customers deliver their projects faster, safer and more efficiently.

Want to learn more about how your company can improve project delivery and exceed your customers’ requirements? Check out our Guide to IT Outsourcing 2022-2023!


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